Privacy Policy

Your Trust, Our Priority: Understanding Data Protection at MautWise Austria.

Introduction to Our Privacy Commitment

At MautWise Austria, your privacy is of paramount importance. As an independent information hub dedicated to Austrian motorway toll systems, vignette requirements, and digital toll solutions, we understand the trust you place in us when you visit our website. This Privacy Policy outlines how we collect, use, protect, and handle your personal data in compliance with relevant data protection regulations, including the General Data Protection Regulation (GDPR).

Our aim is to provide clear and transparent information about our data processing practices. We believe in minimising data collection and ensuring that any data we do collect is handled with the utmost care and respect for your rights. This policy applies to all visitors and users of the atventhubmaut.digital website.

Data Controller Information

The data controller responsible for the processing of your personal data on this website is:

Name:: MautWise Austria
Location:: Austria (remote/online operation)
Contact Email:: [email protected]

As an online information hub, MautWise Austria operates without a physical public office address. All communications regarding data protection and privacy can be directed to the email address provided above. We are committed to responding to your queries promptly and effectively.

What Personal Data Do We Collect?

MautWise Austria is designed to be an informative resource with minimal data collection. We only collect personal data when you voluntarily provide it to us, specifically through our contact form. The types of data we collect in this instance include:

Name: To address you personally in our response.
Email Address: To allow us to reply to your inquiry.
Message Content: The details of your question or feedback, which may contain other personal information you choose to provide.

We do not collect any other personal data such as IP addresses, location data, or detailed browsing history. Our website is built to respect your anonymity as much as possible while still allowing for direct communication when you choose to initiate it.

Cookie Consent and Usage

MautWise Austria is committed to a privacy-first approach regarding website cookies. We specifically do not use any tracking cookies, analytical cookies, or third-party cookies that could monitor your activity across different websites or collect detailed personal information.

The only cookie-related functionality on our website pertains to managing your consent preference for cookies. We use your browser's localStorage to store your cookie consent choice. This allows us to remember if you have accepted or declined non-essential cookies (though we don't use any essential ones that require consent) so you are not asked repeatedly during your visit or on subsequent visits. This is a purely functional, client-side storage mechanism and does not transmit any data to our servers or third parties.

You can manage or delete cookies at any time through your browser settings. Please refer to your browser's help documentation for instructions on how to do this. Disabling cookies may affect the functionality of some websites, but it will not impact your ability to access the information on MautWise Austria, as our site functions fully without relying on them.

Why use localStorage for cookie consent?

Using localStorage is a common and privacy-friendly method to store simple user preferences directly in the user's browser. It's different from traditional cookies because its data is not automatically sent to the server with every HTTP request. For managing a basic cookie consent choice, it's efficient, lightweight, and ensures that no unnecessary data is transmitted or stored on our servers.

No Third-Party Analytics or Tracking

A core tenet of MautWise Austria's privacy policy is our absolute commitment to avoiding third-party analytics and tracking technologies. This means:

We do not use Google Analytics, Matomo, or any similar web analytics services.
We do not embed content from social media platforms that might track your activity.
There are no advertising trackers or pixels on our website.

Our focus is purely on providing unbiased information. Your browsing experience on MautWise Austria is private and free from external monitoring, ensuring that your journey through our content remains solely between you and our website.

Data Retention

We adhere to strict data retention policies to ensure your personal data is not kept longer than necessary. For contact inquiries submitted via our website:

Your name, email address, and message content are stored securely.
This data is retained for a maximum period of 12 months from the date of submission.
After this 12-month period, all personal data associated with your inquiry will be securely deleted from our systems.

This retention period allows us to adequately address your query, follow up if necessary, and maintain a brief record for internal quality assurance purposes, should there be related subsequent communications. It also ensures that we do not indefinitely hold data that is no longer required.

Your Data Protection Rights

Under the GDPR and other applicable data protection laws, you have several rights concerning your personal data. MautWise Austria is committed to upholding these rights:

Right of Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data where there is no compelling reason for its continued processing.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal data in certain situations.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month, in accordance with legal requirements.

Contact for Privacy Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please do not hesitate to contact our data controller directly:

Email: [email protected]

We are dedicated to addressing your privacy queries promptly and transparently. Your feedback is invaluable in helping us maintain the highest standards of data protection.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies. Any changes will be posted on this page, and the "Last Updated" date at the top of the policy will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the website after any modifications to this policy will constitute your acceptance of such changes.