Contact MautWise Austria

We're here to help you navigate the complexities of Austrian motorway tolls and vignette requirements. As your independent information hub, we strive to provide clear, accurate, and up-to-date guidance to ensure your journey through Austria is as smooth as possible.

Whether you have a specific question about the digital vignette, need clarification on route-specific tolls, or simply wish to provide feedback on our service, please do not hesitate to get in touch. We value your enquiries and are committed to assisting you.

Send Us a Message

The easiest way to reach us is by using the contact form below. Please provide as much detail as possible in your message so we can address your query effectively.

Other Ways to Connect

Email:
[email protected]
Location:
Austria (remote / online)

Our team operates remotely, allowing us to focus purely on providing comprehensive and current information regarding Austrian road usage charges. We continuously monitor official sources and updates from ASFINAG (the Austrian motorway and expressway operator) to keep our content relevant and precise.

When contacting us, please remember that while we offer detailed explanations and guidance, we cannot process direct payments for vignettes or tolls, nor can we resolve specific legal disputes with ASFINAG on your behalf. Our role is strictly informational.

What We Can Help With:

  1. Explaining the difference between the traditional sticky vignette and the digital vignette.
  2. Clarifying requirements for different vehicle types (cars, motorcycles, heavy goods vehicles).
  3. Providing details on special toll sections and how they differ from the general vignette.
  4. Guiding you on where to purchase official vignettes and digital toll products.
  5. Answering general questions about enforcement, penalties, and appeals processes.
  6. Offering insights into planning your route to minimise unexpected toll charges.

We aim to respond to all enquiries within 2-3 business days. During peak travel seasons, response times may be slightly longer, but we assure you that every message is important to us and will receive a thoughtful reply.

Thank you for choosing MautWise Austria as your trusted source for Austrian toll and vignette information. We look forward to hearing from you.